Hey guys, how are you doing?
This is how I greet customers at our Hollister store! Contrary to popular belief, we don’t have to say ‘Welcome to the Pier’ while standing outside the store in bikinis – GOD no. As a university student I wanted a part-time job for some extra money and just generally a bit more to do. I’ve been working at Hollister for a few years now and I abosolutely love it! Let me tell you why, hopefully bust some myths and if you’re looking for a part-time job and have a Hollister near you – I encourage you to apply!
- The People
I’ve worked at two Hollister stores in different cities and can definitely confirm that as anywhere, how much you enjoy your job will depend on what the people are like. I’m very lucky at my current store to have THE BEST managers, who are so much fun, literally basically the same age as me but are so good at balancing the banter with making you feel like a respected, valued employee. Hollister as a company try to encourange continuity among stores by having visiting managers and generally trying to bring the most sociable, friendly people to the company so I guarantee you will have so much fun working there!
2. The Customers
One of the reasons I love this job is because I really like the feeling of being able to help people. The best feeling is when someone comes in wanting something new but not quite knowing what and I am able to get a sense of what they’re looking for and what they would like AND THEN THEY LOVE IT AND GET IT AND THEY LEAVE SO HAPPY AND IT MAKES ME SO EXCITED!!!
If you’ve ever been in one of our stores you will know that the customer service is a bit full on, American style. While some people would rather be left to their own devices, our way of interacting means that those who wouldn’t usually ask for help or just don’t know what to ask, get to have a proper full shopping experience where there is always someone there to help in any way, even if it is just saying hello, smiling and making them feel welcome!
PSA: it has been brighter and quieter for YEARS now, the joke is old, we hear it at least 10 times a day, please… no more
3. The Hours
0 hour contract is the one, you can set your availability when you are free and if you need to be away for a while, let’s say going home for summer and away from uni, that is cool beans.
4. The Clothes
The most exciting thing is coming in for a shift and seeing all the new stuff, knowing that you have about 5 hours to be silently shopping for later... I have a weakness for anything with koalas, which lucky for me, most of the Gilly Hicks stuff is…
5. Learning How To Resist Impulse Shopping
When you’ve worked in a clothes store long enough, you will know that the safest way to shop for yourself is give a few shifts before you buy the thing you think you want – see how you feel about it after folding it for the hundredth time, seeing it a bit dishevelled in a pile somewhere, it really takes the marketing magic out of retail and makes sure you settle for the things you now know you will like and wear.
All in all, I absolutely love my job there, I love how it is an environment where full on interaction with strangers is encouraged – I learn so much about people each shift and it’s lovely seeing them pleasently surprised to be paid so much attention to. 🙂
Let me know if you have any questions, I’m happy to answer anything, even if you’re just a bit curious!
Thanks guys, have a lovely day!
(another classic work phrase for me)